HR has played many different roles over the years, often based on the context and requirements of the time. Going forward in a world characterized by unrelenting change, global interdependence, more complex external forces, and advancing smart technologies, these roles shift from administrative and operational to strategic and relational leadership. It is all about The Trifecta: “Improving the workplace, to unleash the workforce, to drive meaningful business results.” Eleven pathways and roads less traveled are presented in this journey toward greater credibility and success.
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